Saracens Supporters Association Limited Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

• Contact details

• What information we collect, use, and why

• Lawful bases and data protection rights

• Where we get personal information from

• How long we keep information

• Who we share information with

• Sharing information outside the UK

• How to complain

 

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Contact Details

Email: committee.ssa@outlook.com

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What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery and third party referrals:

• Names and contact details

• Pronoun preferences

• Addresses

• Date of birth

• Information about care needs (including disabilities, home conditions, dietary requirements and general care provisions)

• Website user information (including user journeys and cookie tracking)

• Information relating to compliments or complaints

We also collect or use the following information to provide services and goods, including delivery and third party referrals:

• Health information

We collect or use the following information to receive donations or funding and organise fundraising activities:

• Names and contact details

• Addresses

• Donation history

We collect or use the following personal information for service updates or marketing purposes:

• Names and contact details

• Marketing preferences

• Recorded images, such as photos or videos

• Purchase history

• Donation history

• IP addresses

• Website and app user journey information

• Records of consent, where appropriate

We collect or use the following personal information for research or archiving purposes:

• Names and contact details

• Addresses

• Purchase history

• Donation history

• IP addresses

• Records of consent, where appropriate​

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Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Normally, we don’t for responding to these requests, but we do charge a reasonable fee to cover administrative costs if we think your requests is manifestly unfounded or excessive, or if you ask for further copies of your information following a request. You can read more about this right here.

• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.

• Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.

• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.

• Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.

• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

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Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods, including delivery and third party referrals are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  • We collect information to help provide an appropriate service. For example, where we provide access to tickets for away games and somebody tells us they have access needs, and therefore need a seat in a particular location.

Our lawful bases for collecting or using personal information to receive donations or funding and organise fundraising activities are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for research or archiving purposes are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:

  • We use information to ensure we offer services beneficial to our members.

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Where we get personal information from

• Directly from you

• Family members or carers

 

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How long we keep information

We keep personal information about members during their membership and for up to two years after membership has ceased. We keep other personal information for up to two years. 

 

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Who we share information with

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Data processors

 

Membermojo

This data processor does the following activities for us: holds the membership database.

 

Squareup Europe Ltd

This data processor does the following activities for us: payment processing.

 

Paypal

This data processor does the following activities for us: payment processing.

 

Dropbox

This data processor does the following activities for us: document storage.

 

Microsoft

This data processor does the following activities for us: e-mail and survey provision

 

Wix

This data processor does the following activities for us: website hosting

 

Others we share personal information with

Publicly on our website, social media or other marketing and information media

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Sharing information outside the UK

Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguards, please contact us using the contact information provided above.

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Information stored on our website

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Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

 

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

 

You can find more information about the individual cookies we use and the purposes for which we use them in the table below: